FAQ

Frequently Asked Questions with Voicera

22 articles in this collection
Written by Cory and Voicera

FAQ Around Voicera Pro

Some of the quickest answers to your questions
Written by Cory
Updated over a week ago

What languages do you support?

Voicera currently supports variants of English language dialects.
Written by Voicera
Updated over a week ago

How do I delete my account?

Users can delete their account and all their associated recordings
Written by Voicera
Updated over a week ago

Can I download the audio from my meetings?

How do I download the MP3 or audio recording from the Voicera platform?
Written by Voicera
Updated over a week ago

Can I turn off Eva's sounds?

Can I use Eva in a silent-mode? I don't want any chimes, sounds, or announcements to play. Change Eva's audio settings
Written by Voicera
Updated over a week ago

I use Eva in customer calls. I don't want Eva to announce or email my customer!

You can run Eva in silent mode, so that Eva's announcements, chimes, and emails are not sent to customers
Written by Voicera
Updated over a week ago

How do I prevent Eva from joining an upcoming meeting?

I have integrated my calendar but there is an upcoming meeting that I don't want Eva to join. Can I stop Eva from joining?
Written by Voicera
Updated over a week ago

Do I need to disclose that I am recording?

Requirements to disclose recording of a conversation or meeting.
Written by Voicera
Updated over a week ago

Changing Email Settings

How do I change who gets emailed when Eva joins a meeting?
Written by Voicera
Updated over a week ago

Using Eva's Control Panel in Live Tap

Use the Eva Control Panel in LiveTap to Drop Eva, Change Recording Settings, and Toggle Chimes
Written by Voicera
Updated over a week ago

Deleting a Meeting

How to delete a meeting after it has been recorded by Voicera
Written by Voicera
Updated over a week ago

Enabling Browser Access to Microphone - Chrome

Use your computer microphone for Voice Training calls
Written by Voicera
Updated over a week ago

Getting Into LiveTap for your Meeting

How to get access to your LiveTap Meeting
Written by Voicera
Updated over a week ago

Where Are My Future Meetings?

Why you cannot see future meetings on your Voicera calendar
Written by Voicera
Updated over a week ago

Eva Isn't Responding Properly

How to recognize and handle Eva interrupting or not hearing during meetings.
Written by Voicera
Updated over a week ago

Download Eva's Contact Info as vCard

Downloading and Installing vCard for Eva in your Address Book
Written by Voicera
Updated over a week ago

What Is the Difference Between the WordCloud and the Meeting X-Ray?

Describing the difference between Meeting X-Ray and WordCloud, two powerful features by Eva
Written by Voicera
Updated over a week ago

Who Can Access Live Meeting View and User Live-Tap Highlights?

Accessing Live Meeting View and Creating Highlights Via Live-Tap
Written by Voicera
Updated over a week ago

Can I Add Multiple Email Addresses to My Voicera Account?

Adding Secondary Email Accounts to Voicera
Written by Voicera
Updated over a week ago

Can I Use Eva with my Conference Call Provider?

Written by Voicera
Updated over a week ago

Supported Conference Providers

Which conference providers are supported?
Written by Voicera
Updated over a week ago