FAQ

Frequently Asked Questions with Voicera

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25 articles in this collection
Written by Voicera

Voicera Premium vs. Pro

an overview of Voicera Premium and Voicera Pro so you can select the plan that's right for you
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Written by Voicera
Updated over a week ago

3 Ways To Have EVA Capture or Record Your Meetings

Conference calls, direct calls, in-person meetings
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Written by Voicera
Updated over a week ago

Does Voicera Work With Google Hangouts?

Google Hangouts vs. Google Meet + Voicera
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Written by Voicera
Updated over a week ago

How Does Pricing Work?

How is Voicera priced and when do I get charged?
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Written by Voicera
Updated over a week ago

I recorded a meeting on mobile, where are my transcripts?

We currently allow users to record offline, and the recording will be available once you're connected to Wi-Fi.
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Written by Voicera
Updated over a week ago

FAQ Around Voicera Pro and Premium

Which plan should I buy? What is best for me?
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Written by Voicera
Updated over a week ago

What languages do you currently support?

Voicera currently supports variants of English language dialects.
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Written by Voicera
Updated over a week ago

How do I delete or cancel my account?

Users can delete their account and all their associated recordings
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Written by Voicera
Updated over a week ago

Can I download the audio from my meetings?

How do I download the MP3 or audio recording from the Voicera platform?
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Written by Voicera
Updated over a week ago

Can I turn off EVA's sounds?

Can I use EVA in a silent-mode? I don't want any chimes, sounds, or announcements to play. Change EVA's audio settings
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Written by Voicera
Updated over a week ago

What is Silent Mode?

You can run EVA in silent mode, so that EVA's announcements, chimes, and emails are not sent to customers
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Written by Voicera
Updated over a week ago

How do I prevent EVA from joining an upcoming meeting?

I have integrated my calendar but there is an upcoming meeting that I don't want EVA to join. Can I stop EVA from joining?
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Written by Voicera
Updated over a week ago

Do I need to disclose that I am recording?

Requirements to disclose recording of a conversation or meeting.
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Written by Voicera
Updated over a week ago

How do I change my email settings?

Customize your email settings by selecting the types of emails you would like to receive
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Written by Voicera
Updated over a week ago

How do I delete a meeting?

You can delete a meeting after it has been recorded by Voicera
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Written by Voicera
Updated this week

How do I enable my microphone on Chrome?

Use your computer microphone for Voice Training calls
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Written by Voicera
Updated over a week ago

Where Are My Future Meetings?

Why you cannot see future meetings on your Voicera calendar
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Written by Voicera
Updated over a week ago

Why isn't EVA responding properly?

How to recognize and handle EVA interrupting or not hearing during meetings.
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Written by Voicera
Updated over a week ago

How do I save EVA's contact information?

Downloading and Installing vCard for EVA in your Address Book
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Written by Voicera
Updated over a week ago

What Is the Difference Between the WordCloud and the Meeting X-Ray?

Describing the difference between Meeting X-Ray and WordCloud, two powerful features by Eva
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Written by Voicera
Updated over a week ago

Who Can Access Live Meeting View and User Live-Tap Highlights?

Accessing Live Meeting View and Creating Highlights Via Live-Tap
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Written by Voicera
Updated over a week ago

Can I Add Multiple Email Addresses to My Voicera Account?

Adding Secondary Email Accounts to Voicera
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Written by Voicera
Updated over a week ago

Does EVA work with my Conference Call Provider or Dial In?

What are the conference providers that work with EVA?
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Written by Voicera
Updated this week

Which conference providers are supported?

The following web conferencing providers are natively supported by Voicera
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Written by Voicera
Updated over a week ago