FAQ

Frequently Asked Questions with Voicera

20 articles in this collection
Written by Voicera and Cory

I recorded a meeting on mobile, where are my transcripts?

We currently allow users to record offline, and the recording will be available once you're connected to Wi-Fi.
Written by Voicera
Updated over a week ago

FAQ Around Voicera Pro

Some of the quickest answers to your questions
Written by Cory
Updated over a week ago

What languages do you support?

Voicera currently supports variants of English language dialects.
Written by Voicera
Updated over a week ago

How do I delete my account?

Users can delete their account and all their associated recordings
Written by Voicera
Updated over a week ago

Can I download the audio from my meetings?

How do I download the MP3 or audio recording from the Voicera platform?
Written by Voicera
Updated over a week ago

Can I turn off Eva's sounds?

Can I use Eva in a silent-mode? I don't want any chimes, sounds, or announcements to play. Change Eva's audio settings
Written by Voicera
Updated over a week ago

What is Silent Mode?

You can run Eva in silent mode, so that Eva's announcements, chimes, and emails are not sent to customers
Written by Voicera
Updated over a week ago

How do I prevent Eva from joining an upcoming meeting?

I have integrated my calendar but there is an upcoming meeting that I don't want Eva to join. Can I stop Eva from joining?
Written by Voicera
Updated over a week ago

Do I need to disclose that I am recording?

Requirements to disclose recording of a conversation or meeting.
Written by Voicera
Updated over a week ago

How do I change my email settings?

Customize your email settings by selecting the types of emails you would like to receive
Written by Voicera
Updated over a week ago

How do I delete a meeting?

You can delete a meeting after it has been recorded by Voicera
Written by Voicera
Updated over a week ago

How do I enable my microphone on Chrome?

Use your computer microphone for Voice Training calls
Written by Voicera
Updated over a week ago

Where Are My Future Meetings?

Why you cannot see future meetings on your Voicera calendar
Written by Voicera
Updated over a week ago

Why isn't Eva responding properly?

How to recognize and handle Eva interrupting or not hearing during meetings.
Written by Voicera
Updated over a week ago

How do I save Eva's contact information?

Downloading and Installing vCard for Eva in your Address Book
Written by Voicera
Updated over a week ago

What Is the Difference Between the WordCloud and the Meeting X-Ray?

Describing the difference between Meeting X-Ray and WordCloud, two powerful features by Eva
Written by Voicera
Updated over a week ago

Who Can Access Live Meeting View and User Live-Tap Highlights?

Accessing Live Meeting View and Creating Highlights Via Live-Tap
Written by Voicera
Updated over a week ago

Can I Add Multiple Email Addresses to My Voicera Account?

Adding Secondary Email Accounts to Voicera
Written by Voicera
Updated over a week ago

Which conference providers are supported?

The following web conferencing providers are natively supported by Voicera
Written by Voicera
Updated over a week ago