When you schedule a meeting with EVA, EVA sends emails out before and after the meeting. You can change the default settings in Email Settings. The default settings for a new account are:

"Send RSVP Email when EVA Accepts Calendar Invite:" 

  • What it is: When you invite EVA to a meeting, EVA will confirm via email, letting you know that the invitation was successfully received. 
  • When it gets sent: This email gets sent out every time EVA receives a meeting invitation from you.
  • Default Setting: The default setting is to keep this set to "Send to Me". This means that every time EVA receives a calendar invitation, you will receive an email letting you know that EVA has accepted. 
  • Note: If you send EVA an invitation with a dial-in that is missing or is not understood, EVA will email you asking for more information, even if your setting is set to "Don't Send".

"Send Pre-Meeting Email:" 

  • What it is: 20 minutes before your meeting is scheduled to begin, EVA will send an email confirming attendance at your upcoming meeting. This email is important because it contains your link to LiveTap, and it also introduces participants to EVA and lets them know that the meeting will be recorded.
  • When it gets sent: This email gets sent 20 minutes before the meeting is scheduled to start.
  • Default Setting: The default setting is to keep this set to "Internal Attendees". This means that people within your company will receive the email, but external attendees of the meeting will not.
  • Note: This email is designed to automatically email all participants of the meeting, letting them know that EVA will be joining the meeting, and that the meeting will be recorded. The laws of California and certain other states require parties to a recorded telephone call to be notified of such recording. Accordingly, you agree and certify that you will inform each telephone call participant at the beginning of the call that EVA is recording the call. You also agree to hold Voicera harmless from any liability arising from your failure to provide such notice to each participant.

"Send Post-Meeting Email:" 

  • What it is: After your meeting has been processed by the Voicera platform, you will receive an email with a link to your meeting within the Voicera platform where you can explore your WordCloud, X-Ray, search, and other features.
  • When it gets sent: This email gets sent as soon as the Voicera platform has processed your meeting. 
  • Default Setting: The default setting is to keep this set to "Internal Attendees". This means that people within your company will receive the email, but external attendees of the meeting will not. However, all participants of the meeting will still have access to the meeting by logging into the Voicera platform.

"Send Debrief Transcripts:" 

  • What it is: If you have debrief enabled, you can choose to have your debrief transcript emailed to you immediately.
  • When it gets sent: This email gets sent as soon as the Voicera platform has processed your debrief, usually within about 1-2 minutes after completing the debrief.
  • Default Setting: The default setting is to keep this set to "Send to Me".
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